While the merger of Norwich Union and CGU PLC created the business in its current form in 2000 (it adopted the name Aviva in 2002), Aviva can trace its origins all the way back to 1696.
As well as being the UK’s largest insurance company, Aviva is also the sixth-biggest insurer globally. It has around 33 million customers across 16 countries worldwide.
Aviva is a public limited company (PLC), with a primary listing on the London Stock Exchange. It’s also constituent of the FTSE 100 Index.
Aviva won the Best Individual PMI Provider Awards at the Health insurance & Protection Awards 2019. Also, its Health Insurance policy is rated 5 out of 5 stars by Defaqto (an independent reviewer of financial products).
Clients have been really impressed with Aviva’s Digital GP offering where in some cases they’ve had to wait as little as 15 mins for a virtual appointment.
Health and Wellbeing Expert
Aviva Healthier Solutions is the company’s Health Insurance offering.
Aviva Healthier Solutions has extensive core cover and is a flexible policy that allows you to add and remove various options to either make your cover more comprehensive or reduce premiums.
Its core cover pays for both private inpatient treatment and outpatient treatment. To reduce premiums, you have the option to remove or limit the outpatient care you’re entitled to under the plan.
Inpatient and day-patient treatment involves all medical care requiring a hospital bed. This might be overnight (inpatient) or just for the day (day-patient). This most commonly, but not exclusively, involves surgical procedures.
Inpatient & Day-Patient Coverage
Specialist / consultant fees
Tests / scans
All medical care not requiring a hospital bed. Aviva Healthier Solutions offers outpatient treatment as standard on the plan.
Consultations with / treatment by specialists
Tests / scans
Pre-admission tests for inpatient treatment
GP-referred psychiatric treatment
Aviva lets you remove outpatient cover entirely or limit it to reduce your premiums. The outpatient limits Aviva lets you choose from are £500 per policy year or £1,000 per policy year.
Even if you remove outpatient cover entirely or opt for a limit of £500 or £1,000, Aviva will still pay in full for:
However, your outpatient limit will apply to:
Cancer cover is one of the most valuable elements of any Private Medical Insurance policy. It pays for diagnosis and treatment of cancer, including offering access to drugs, treatments, therapies and procedures the NHS may not yet offer due to their cost.
Aviva Healthier Solutions includes cancer care as standard.
Chemotherapy / radiotherapy
Bone strengthening drugs
Stem cell / bone marrow transplants
Ongoing medical needs
End of Life Care
In a hospice
Care from registered charity
Your hospital list impacts which facilities you get private healthcare in and also how much your premiums will be. Some hospitals are more expensive than others, so opting for access to a wider array of private facilities increases premiums.
Aviva has a wide range of hospital lists to choose from:
When you apply for Health Insurance as an individual, you choose how you want your insurer to underwrite you.
Aviva has two main underwriting options:
These are two very different options which can impact the way your insurer decides on exclusions for any pre-existing conditions you may have. The best underwriting for you depends on your circumstances.
You can also switch to Aviva Healthier Solutions from another provider on continued underwriting terms on a continued personal medical exclusions basis.
Aviva includes these as standard with Health Insurance:
You can choose to add these to your policy for an additional premium:
Aviva’s Health Insurance exclusions are fairly standard to those across other providers. For example, they include:
Aviva offers the option to add an excess to your policy, which is a sum of money you agree to pay upfront towards your private medical care. The higher your excess, the lower your monthly premiums.
However, you don’t have to add an excess and pay towards treatment if you don’t want to. Aviva provides a choice of excesses:
You pay your excess once per policy year. That means you can claim for multiple eligible conditions in a single policy year and only pay your excess once.
Aviva has a fifteen level no claims discount system. Your discount increases by one level each year you don’t claim, up to a maximum discount of 75%.
If you make a new claim, your no claims discount stays at the same level if the total Aviva pays towards the claim is £250 or less. If the claim is for more than £250, your no claims discount reduces by three levels.
You have the option to protect your no claims discount for an additional premium, which freezes your discount at its current level if you make a claim that would have caused reduction in your no claims discount level.
Aviva offers the 6 week NHS wait option, which can be a way of keeping costs down by only paying for private inpatient treatment if the NHS wait for that treatment exceeds 6 weeks.
Aviva works with many private healthcare providers, including Spire, Nuffield Health and BMI, which means you get access to a wide variety of private facilities.
Aviva’s £3,000 and £5,000 excesses are among the highest in the industry if you choose them. While this would be expensive if you needed to claim, if you can afford to pay this much upfront it will notably reduce premiums.
As you can see, when you’re looking to compare Health Insurance there are lots of points to consider. With so many factors and a lot of different terminology at play, it can be tricky to do an accurate like-for-like comparison between providers.
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If you need help reviewing an existing plan or setting up a new medical insurance policy give us a call on 02074425880 or email firstname.lastname@example.org.
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