Here is a list of our offices and departments as well as our complaints procedure should you ever need to use it. Please don’t hesitate to get in touch if you need any help.
Millennium Bridge House
2 Lambeth Hill
T: 0208 432 7333
125-135 Preston Road
T: 01273 646484
If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Intrinsic Complaints Department
Newcastle upon Tyne
T: 0191 241 0700
You can find more information by visiting the Intrinsic Financial Services website. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.