As of April 2015, Friends Life has been absorbed into and trades as part of Aviva.
2011
Public Limited Company
Friends Life is the result of the merged UK operations of Friends Provident and the life assurance businesses acquired from Bupa and AXA UK. Friends Life began trading in March 2011 with over 5 million customers worldwide.
A comprehensive income protection product with a limited term payment period option and many additional benefits making it a very flexible offering.
An overview of the key policy details of Friends Life Income Protection Solutions proposition.
Overview of Key Policy Details
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Policy Type | Income Protection |
Underwriting | Public Limited Company |
Premium Type | Guaranteed |
Maximum Claim Duration | Unlimited |
Incapacity Definition | Own Occupation |
Deferred Period | 4 / 8 / 13 / 26 / 52 weeks |
Indexation | Optional |
Waiver of Premium | Included |
Maximum Cover | 70% Gross Taxable Earnings |
Maximum Cover | £10,000.00 |
Max. Policy Cease Age | 70 years old |
Min. Policy Term | 5 years |
Min. Entry Age | 18 years old |
Max. Entry Age | 59 years old |
Guaranteed Insurability |
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Guaranteed Benefit | Friends Life will guarantee a minimum of £15,600 per annum equivalent to £1,300 per month or your monthly benefit if lower. |
Overseas Travel | Friends Life will only pay a benefit for the first 3 months after the deferred period if you reside in one of their permitted countries listed in the key features. |
Policy Exclusions | No Standard Exclusions |
We have taken care to ensure that the information on this Drewberry owned website is accurate. However we can give no guarantee as to the accuracy of the content of the site. We accept no liability for any losses whether direct or indirect arising from errors on our part.
Finding itself with three different income protection policies within the one company, Friends Life took the best aspects each insurer’s plan and rolled out a market leading policy with the best array of additional benefits available in the market.
The only standard exclusion relates to incapacity arising whist being outside of certain countries listed in the policy terms for more than 13 weeks in any 12 month period (these are mainly countries outside of the EU, North America and Australasia).
Please note that there are a specific set of terms and exclusions for the additional benefits listed above (full details can be found in the policy terms conditions, which can be downloaded above).
Friends Provident (the insurer that acquired the life insurance business of Bupa and AXA UK) was formed in 1832, demonstrating the long-term financial prudence of this insurer.
With over 5 million clients and 4,000 employees worldwide, Friends Life is one of the largest insurers in the UK. In 2011 Friends Life had estimated IGCA surplus capital resources of £2 billion.
A series of commonly asked questions with regards to the policy coverage of the Friends Life persona income protection product.
Q. I’m deciding how much cover I need to take and thought it would be wise to include the premium for this policy so it doesn’t lower my benefit, but I’m not sure if I would have to pay the premium if I was claiming?
A. No, you would not need to pay Friends Life the monthly premiums if you’re making a claim.
Most (but not all) income protection policies include something called ‘waiver of premiums’ as a standard part of the plan. This essentially means that the insurer will ‘waiver’ the premiums if you are incapacitated past your chosen deferred period.
Q. With the option that can only payout for two years, what happens if a) I am ill for longer than two years and b) I can go back to work for a while but then cannot cope?
A. These are key questions relating to this option. To summarise this option, you can only claim on the plan for up to 24 months in total, which can be all in one claim or split over several claims.
Thus, on the first question, Friends Life would stop paying benefits after two years even if you are still unable to return to work. For long-term protection without this restriction do not select the limited benefit option.
With regards to the second question, it is fine to make multiple claims and if the next claim is within 12 months for the same condition the insurer will not apply the deferred period again. It is just important to note that Friends Life will not payout for more than 24 months in total.
As you can see, there are a lot of points to consider when comparing insurers. With so many factors in play, it can be time-consuming to pull up key information across every single insurer in the market, so why not ask an adviser for help?
We started Drewberry because we were tired of being treated like a number and not getting the service we all deserve when it comes to things as important as protecting our health and our finances. Below are just a few reasons why it makes sense to talk to us.