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AXA Health was founded in 1940 by doctors and hospitals working together. The aim was to help everyday people access specialist medical care fast. Today, AXA is one of the UK’s leading healthcare providers. It has over 250,000 SME members and its Business Health product has received a 5 star defaqto rating.
AXA’s Business Health insurance is tailored for small and medium businesses with 1 to 249 employees. With this policy, you have the freedom to choose the level of company health insurance that suits both your business, employees, and budget
It allows you to customise your options to suit your specific needs. You’ll have the freedom to choose each aspect of your cover, meaning you can craft a policy that gives your staff the cover they need at an affordable cost to you.
AXA’s Small Business Health Insurance policy includes the following features:
AXA’s group health plan is designed to give you the freedom to tailor your policy to suit the needs of your budget and staff. However it does offer a level of core cover which you can enhance by adding additional options. We’ve outlined what the core cover looks like below.
AXA’s core cover otherwise known as “Treatment Options” gives your employees the following cover.
As an in-patient / day-patient, your employee may need to stay in a hospital bed overnight or for a period of time during the day. Should this be the case, the Treatment Option would cover them in full for diagnostic tests, specialist fees, hospital accommodation and ambulance transport.
If unwell staff may need tests and treatments that don’t require them to use a hospital bed. If this is the case they will be classed as an out-patient. With AXA’s treatment option they will get a certain level of out-patient treatment. This includes no yearly limit for out-patient surgery and all CT, MRI and PET scans that have been referred by a specialist.
To be covered surgeries and scans must be carried out at AXA-approved hospitals, day-patient units and scanning centres.
The Treatment Option allows you to choose between two levels of cancer cover for your employees. We’ve highlighted what they include in the below table.
Cancer Cover Options | NHS Cancer Support | Comprehensive Cancer Cover |
|---|---|
Private cancer treatment is not covered | Full private cancer treatment is provided |
Any treatment for any type of cancer will be carried out by the NHS | Consultations, diagnostic tests, treatments and surgeries for any kind of cancer are covered in full |
The cost of any licensed medication the NHS will not pay for will be covered | Medication is paid in full |
On top of the inpatient, day-patient and out-patient cover, your employees will benefit from an NHS cash benefit with the Treatment Option. This means that staff will receive a cash payment under the AXA Business Health policy if they receive certain treatments from the NHS.
In addition to the cover mentioned above, AXA gives you the ability to enhance your cover. This is primarily based on the amount of out-patient treatment you opt for.
Out-patient cover refers to any treatment or tests that don’t require your employees to use a hospital bed. Common examples include Physio, diagnostic tests and consultations. The higher amount of out-patient cover you opt for, the higher your premiums are likely to be.
AXA offers three levels of out-patient cover this includes:
AXA also offers AXA Advance for businesses with 250 or more employees. It offers similar features to the Business Health policy, but gives the additional options for occupational health screening and funding options to further support your business.
For more information on this, speak to one of our specialists on 02074425880 or email help@drewberry.co.uk.
Nadeem Farid
Head of Health & Wellbeing
AXA gives you the option to enhance your business health cover with different levels of outpatient cover. The option you select will affect the level of cover your employees will receive.
Standard out-patient cover is the lowest level of cover out of the three options. There are no limits in terms of diagnostic tests, however it is limited in terms of specialist consultations and offers no cover for fees.
Standard Outpatient Cover | Specialist Consultations | Diagnostic Tests | Fees |
|---|---|---|
Up to 2 per year | Full Cover | ❌ |
Like with Standard cover, Enhanced offers no limit on diagnostic tests. However, it does offer more cover when it comes to specialist consultations providing four rather than two a year. It also includes cover for fees.
Enhanced Outpatient Cover | Specialist Consultations | Diagnostic Tests | Fees |
|---|---|---|
Up to 4 per year | Full Cover | No Yearly Limit |
Full cover offers the most comprehensive level of cover and places no restrictions on the amount of consultations, diagnostics tests or fees. Due to this it will be the most expensive option.
Full Outpatient Cover | Specialist Consultations | Diagnostic Tests | Fees |
|---|---|---|
Yearly Limit | Full Cover | No Yearly Limit |
In addition to the core cover, AXA also offers additional healthcare benefits which you can add to your policy.
The therapies cover gives your employees access to out-patient treatments from a therapist. They could see a physiotherapist, osteopath, chiropractor, homeopath or acupuncturist, for example. The cover extends to a maximum of 10 treatment sessions per policy year, and staff need to be referred by their GP.
Stress and mental health issues are becoming more important to employees and employers alike, making this a popular option to include in a company health insurance policy. This additional cover ensures that should they need it, your employees would get the counselling, cognitive behavioural therapy or psychiatric treatment they need.
The dental and optical cover allows your staff to claim cashback on certain treatments. This includes:
Getting an appointment with a GP can take time. With this option your staff will benefit from fast-access to in-person doctor’s appointments. This includes same-day, evening and weekend slots. Adding this benefit gives your staff cover up to £500 per year for private GP consultations, which can help them to get a referral more quickly.
AXA’s EAP offers confidential, impartial support supplied by healthcare specialists. Services include mental health support, life management advice, and consumer right help.
This optional add-on may be suitable for companies whose employees travel abroad for business. Again, you’ll decide between two types of cover available:
You’ll need to make sure that any travel taking place doesn’t go against advice not to travel, such as from the Foreign, Commonwealth & Development Office. It’s also important that employees are medically fit to travel, otherwise a travel insurance claim could be denied.
If you wish to increase the level of cover offered by AXA’s Treatment Option policy, you can also take out AXA’s extended cover. It provides the following additional features.
As well as offering a flexible policy that can be tailored to the needs of you and your employees. AXA’s Business Health Insurance offers a range of free additional benefits.
Office workers and manual workers alike are prone to developing issues with their neck, back and shoulders. AXA’s Working Body service gives your employees direct access to phone or video treatment for these kinds of musculoskeletal conditions. They won’t need a GP referral and will be able to speak with a physiotherapist or osteopath directly.
Your staff will have unlimited access to AXA’s 24/7 GP service. Employees can book a video or phone consultation that lasts up to 20 minutes. If needed, the GP can provide a referral for further appointments. As long as your policy has sufficient outpatient cover, the GP can make the referral to AXA, who’ll arrange a suitable appointment with a specialist.
This service helps members who’ve received a GP referral and are awaiting further treatment or advice. Again, your policy will need to include outpatient specialist consultations and diagnostic tests. AXA’s Fast Track Appointments team will then match the member with an appropriate specialist so they can be treated sooner.
For any other health-related concerns, employees can contact AXA’s Specialist Help service for 24/7 advice and support. Members can discuss their medication with a pharmacist or speak with a nurse about their treatment options. Counsellors are on hand to provide emotional support, and midwives can assist with any pregnancy-related queries.
AXA also offers up to 40% on from individual memberships for health and wellness centres, such as Nuffield Health and gyms in the Hussle network. This helps to support the overall health and wellbeing of your team, and prevent a serious diagnosis later on.
One important aspect of AXA’s company health insurance is their hospital list. AXA provides access to its full hospital directory to all clients, regardless of where they are in the UK. The hospital directory includes facilities in every region of the UK, including Central London.
The cost of a company healthcare policy will be affected by a number of factors. Some relate to your business. For example, the number of employees you have, their average age and the location of your business. How you choose to pay for your policy will also have an impact. Paying annually will be a cheaper option than if you decide to pay monthly.
Outside of your own business factors there are a number of policy specific factors that will also determine how much you pay. We’ve outlined these below.
All insurance policies are subject to a form of underwriting before any cover will begin. The kind of underwriting you choose for your company’s private medical insurance will impact the price. We’ve outlined the underwriting options available for your policy:
Opting for your team members to pay an excess in the event of a claim will also impact the cost of the policy. As with most kinds of insurance, a higher excess will make the policy cheaper, while a lower excess will increase the price.
Choosing a higher excess can be a good way to reduce the cost of your business health insurance policy. But, it will still need to be an affordable amount for staff. They’ll need to pay the excess once per policy year on their first claim.
Another way to manage the amount you’ll pay is by choosing AXA’s “Guided” option. Instead of choosing a specialist or clinic from AXA’s directory, your employees will use AXA’s ‘Fast Track’ service. AXA will then recommend up to three specialists to choose from, and arrange the appointment. Note that the Guided Option isn’t available if you add “Extended Cover” to your policy.
AXA’s Small Business Health Insurance is age-rated, meaning the amount you pay is directly linked to the average age of your team.
For this reason, your premium will go up slightly each year even if your team stays the same size, as the risk of a claim increases with age.
Joseph Toft
Senior Employee Benefits Consultant
With so many customisable options, it can be difficult to know where to start when setting up an AXA business health insurance policy. The cover options and benefits you’ll offer your staff will depend on your company size and wellbeing strategy. What’s competitive in your industry might also be a factor.
Whether you need small business health insurance or corporate health insurance, our specialist employee benefits consultants are here to help. We’ll listen to your needs and provide all the important information, making sure you get the best possible price for your desired cover.
Employee benefits can be a headache. But our specialists do this day-in, day-out, offering first class service when you need it most. Here’s why you should talk to us:
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