Pensions are one of the most important financial tools employees have for securing their future, yet the 2025 Drewberry Workplace Pensions Survey reveals a major knowledge gap, which creates real risks.
Employees who don’t understand their pension options are more likely to contribute less, miss out on valuable employer contributions, and find themselves underprepared for retirement.
Employers have a crucial role to play in addressing this issue. Considering 72% of employees say they want more education on pensions from their employer, are you missing a golden opportunity to engage and empower your employees to make informed decisions, reduce financial stress, and improve overall workplace wellbeing?
When employees don’t understand their Workplace Pension or pensions in general, they risk making poor financial decisions that can have long-term consequences.
Worryingly when asked ‘Do you know how much you need to save for a comfortable retirement?’ over half said they didn’t know.
It’s not just a lack of understanding when it comes to how much to save. We found that only 33% of employees claim to fully understand how their current Workplace Pension scheme works and 17% don’t even know who actually provides it.
Nearly half of employees (47%) admitted to not knowing how much their employer was contributing.
And 63% also said that they don’t know where contributions are being invested.
Considering that the majority of employees don’t understand the basics when it comes to pensions, it was no surprise that 40% said that they didn’t understand the tax relief that comes with contributing into their workplace pension.
When employees don’t understand how much they need or where their money’s going, a comfortable retirement becomes little more than a hope. Without clarity, it’s easy to under-contribute, miss valuable employer contributions, and lose out on tax advantages — all of which can seriously undermine long-term financial security.
This is especially concerning when you consider that the workplace pension is the number one income source employees are relying on for retirement. If they don’t fully understand how it works — or whether it’s on track — how can they be confident it will deliver the future they’re counting on?
The truth is, they can’t be confident and the majority aren’t, with 68% of employees admitting that they don’t think their workplace pension will be enough to live on.
When asked ‘What is your biggest worry for retirement?’ the top answers provided were:
The UK is said to be heading for a “pensions crisis” within the next 20 years, with 54% of retirees (with a defined contribution pension) projected to be under-savers or financially struggling.
Given that the average pension pot in the UK is £20,077, but a pot of £63,000 is needed for a “minimum lifestyle”, employee fears of not being able to retire when they want to aren’t wholly unfounded. And with the cost of living only increasing, so is the pension amount required for later years.
And it’s not just a future problem. Financial uncertainty fuels stress today, with 80% of employees admitting it affects their productivity. That’s why pension education isn’t just a nice-to-have — it’s a vital part of supporting employee wellbeing and workplace performance.
As the data has shown, pension understanding remains worryingly low among employees. But there’s a silver lining, people don’t want to stay in the dark. In fact, many are eager to learn more and take control of their financial future, and they are looking to their employer for help.
When asked ‘Do you feel your employer could do more to educate you about your company pension?’ the majority of employees said yes.
We asked employees what area of pensions they’d specifically like their employer to offer, with long-term financial planning, practical steps for retirement, and salary sacrifice topping the list.
Saving tax is clearly front-of-mind for employees when it comes to their pension. The good news is that by using the Salary Exchange method to contribute to your Workplace Pension, you can increase the size of employee pension pots – while cutting your National Insurance bill. It’s a simple, tax-efficient way to make contributions that benefits both the business and its people.
Employers have a powerful role to play in shaping their employees’ retirement outcomes — and it goes beyond simply providing education. When asked whether they’d contribute more to their pension if their employer matched it, nearly half said yes.
This shows that practical support, like contribution matching, can be just as influential as guidance when it comes to encouraging long-term saving behaviour.
Employees who understand their pension benefits are more likely to contribute more and take advantage of employer-matching schemes. This not only improves their retirement prospects, but also enhances the effectiveness of your pension scheme and boosts employee engagement.
Prioritising pension education within the workplace can help alleviate employees pension concerns, along with a strategic approach to contributions. For instance, using the Salary Exchange method is a cost-effective way to increase employee pension pots while saving National Insurance contributions for both your business and your team. It can also lead to a happier and more engaged workforce.
With the majority of employees worried about not being able to retire when they want to, it’s more important than ever to prioritise engagement and understanding of your Workplace Pension scheme.
Richard Noble
Senior Consultant, Employee Benefits
As an employer, you need to go beyond simply offering a pension scheme – you need to actively engage employees and ensure they fully understand its value.
It’s not just good to communicate your pension to existing staff. A strong pension programme can also make your company more attractive to jobseekers. With 84% of employees stating that a good pension scheme is important when choosing an employer, and 58% saying they’d actually prefer a larger pension in place of other benefits, investing in pension literacy can set you apart in the job market.
Employers who fail to address the pension knowledge gap risk having a workforce that is unprepared for retirement. This can lead to:
Seeing as 58% of employees told us they’d rather receive higher pension contributions in place of other company benefits there’s never been a better time to start prioritising knowledge about your scheme.
A well-educated workforce is a financially secure workforce. Investing in pension education today will pay dividends in the form of employee engagement, retention, and long-term financial stability. The time to act is now – employers who lead the way in pension knowledge will not only strengthen their teams but also build a workplace that values financial well-being as a core component of success.
We know pensions are complicated beasts to tackle. With so many options to consider, it does become overwhelming at times. We live and breathe Workplace Pensions, so give us a call on 02074425880, email help@drewberry.co.uk, or submit an enquiry to talk through your options with one of our friendly advisers.
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