Drewberry™ provide pensions, investment and insurance advice for Money to the Masses readers throughout the UK.

John Lewis Finance Home Insurance Review

John Lewis Home Insurance [Review]

 

In This Review

Alicia Hempstead - Drewberry
Written by:
Alicia Hempsted
Content Manager at Drewberry
⏰  7 min read

Founded

1864

Company Type

Public Limited Company

Company Overview

The John Lewis Partnership is a British company best known for its department stores and supermarkets. The company’s permanent staff are regarded as ‘Partners’ who own technically own the company and share the benefits and profits.

Drewberry reviews John Lewis Home Insurance

As part of its expansion out of retail, John Lewis first moved into providing financial services and products in 2006. Its finance arm trades as John Lewis Finance.

Most of John Lewis’ Home Insurance products are provided and underwritten by Royal & Sun Alliance Insurance PLC.

Key facts about John Lewis policies

John Lewis Home Insurance Review

 

In terms of standard Home Insurance policies, John Lewis’s insurance premiums tend to be priced at the lower end of the market.

 

John Lewis’s policy options range from essential to extravagant and most contain options that allow you to tailor your cover even more.

 

John Lewis offer optional extra cover and services with their Home Insurance policies, such as cover for legal fees and a 24 hour phone line for home emergencies.

 

In order to qualify for a Home Insurance policy from John Lewis, you may be expected to modify your home security to meet certain standards as outlined by your policy documents.

 

John Lewis Home Insurance policies charge an APR of 21.1% if you choose to pay your premiums monthly.

 

If you leave your property unoccupied for more than 60 consecutive days, let it to anyone, or use it for trade, professional or business purposes, some types of insurance cover will be restricted and some will not apply.

 

With a John Lewis insurance policy, the maximum amount that you can insure a single valuable item in the home for is £3,000. However, with Specialist Home Insurance, different types of valuables have different cover limits and you can insure certain items for as much as £20,000 per item.

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John Lewis Home Insurance
Choose from Essentials, Plus or Premier Cover
john lewis home insurance review

Buildings & Contents Policy Overview

John Lewis Finance provides a range of Home Insurance policies that offer different levels of cover. This allows homeowners to find the most appropriate level of cover to suit their needs and their budget.

Essentials Home Insurance

Cover

Limit

Availability

Buildings Cover

£400,000

Core Option 1

Contents Cover

£50,000

Core Option 2

Buildings & Contents Cover

£400,000/ £50,000

Core Option 3

Student Cover

£5,000

Optional

Garden Cover

£5,000

Optional

Home Emergency Cover

£500

Optional

Buildings Accidental Damage Cover

£5,000

Optional

Contents Accidental Damage Cover

Limits determined by underwriting

Optional

Personal Possessions Cover

£3,000 per item
£10,000 overall limit

Optional

Valuables Cover

£3,000 per item
Total limit of £10,000

Optional

Bicycle Cover

Limits determined by underwriting

Optional

Policy Documents

Essential Insurance – Key Facts  Essential Insurance – Policy Terms

Plus Home Insurance

Cover

Limit

Availability

Buildings cover

£1,000,000

Core Option 1

Contents Cover

£75,000

Core Option 2

Buildings & Contents Cover

£1,000,000 / £75,000

Core Option 3

Student Cover

£5,000

Optional

Garden Cover

£5,000

Optional

Home Emergency Cover

£1,000

Optional

Matching Sets Cover

£10,000

Included

Buildings Accidental Damage Cover

Limits determined by underwriting

Optional

Contents Accidental Damage Cover

Limits determined by underwriting

Optional

Personal Possessions Cover

£3,000

Optional

Valuables Cover

£3,000 per item
Total limit of £20,000

Optional

Bicycle Cover

Limits determined by underwriting

Optional

Policy Documents

Plus Insurance – Key FactsPlus Insurance – Policy Terms

Premier Home Insurance

Cover

Limit

Availability

Buildings Cover

Unlimited

Core Option 1

Contents Cover

Unlimited

Core Option 2

Buildings & Contents Cover

Unlimited / Unlimited

Core Option 3

Student Cover

£5,000

Optional

Garden Cover

£5,000

Included

Home Emergency Cover

£1,500

Optional

Matching Sets Cover

Unlimited

Included

Buildings Accidental Damage Cover

Limits determined by underwriting

Optional

Contents Accidental Damage Cover

Limits determined by underwriting

Optional

Personal Possessions Cover

£2,500 – £25,000

Included

Valuables Cover

£3,000 per item
Total limit of £40,000

Included

Bicycle Cover

Limits determined by underwriting

Included

Policy Documents

Premier Insurance – Key FactsPremier Insurance – Policy Terms
Sam Carr, Independent Protection Expert at Drewberry

Also available from John Lewis is ‘Premier Select Home Insurance’. This policy offers the same cover as John Lewis’s Premier Home insurance policy, but allows people to personalise their cover. This allows policyholders to tailor their Home Insurance cover to their needs, e.g. by removing bicycle cover if you do not own a bicycle that needs insuring.

Sam Carr
Independent Protection Expert at Drewberry

 

Glossary of Home Insurance Cover Terms

  • Buildings Cover: Covers the physical building and structural components.
  • Contents Cover: Covers the contents of your home if they are damaged while in the home, including furniture, electronics and clothing.
  • Unlimited Cover: Although there are no limits on how much you can claim per incident/claim, there will typically be limits on individual items and potentially further limits determined by underwriting.
  • Student Cover: Covers the important possessions of students in full-time education while they are away studying, such as laptops and mobile phones.
  • Garden Cover: Covers contents of the garden, such as furniture, fences and sheds.
  • Home Emergency Cover: Pays out for fast repairs if there is a home emergency, if the home is unsafe or to prevent further damage, for example if a pipe bursts in the home.
  • Matching Sets Cover: If the item that is damaged is part of a set and a suitable replacement cannot be found, John Lewis will cover the entire set.
  • Accidental Damage Cover: Covers accidental damage to the building or contents which may not normally be covered by standard cover, such as spilling a glass of wine or accidentally throwing a ball through the window.
  • Personal Possessions Cover: Covers personal possessions that may not be in the home when damaged, such as credit cards and laptops.
  • Valuables Cover: Covers valuable contents of your home, such as expensive jewellery and watches.
  • Bicycle Cover: Also known as ‘Pedal Cycle Insurance’. This covers bicycles that may not be in the home when damaged.

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Review of Specialist Home Insurance policies from John Lewis

John Lewis Specialist Home Insurance

This unique John Lewis insurance policy is provided by Covéa Insurance PLC and is designed for policyholders with high-priced valuables. It is highly adjustable and comprehensive, but also more expensive than a standard policy due to its many additional options.

John Lewis’s Specialist Home Insurance is designed to cover, most of all, the loss or damage of high-price valuables, which is why the cover limit for valuable items is a lot higher than it would be in a standard policy.

Specialist Contents Cover

Cover

Cover Limit Per Item

Art and antiques

£20,000

Jewellery and watches

£10,000
£1,000 if damaged while being worn

Pedal cycles

£5,000

Motorised bikes, quad-bikes and go-karts

£10,000

Trailers and non-motorised horse boxes

£5,000

Watercraft

£5,000

Loss or damage of any unattended motor vehicle

£15,000

Damage caused by pets

£5,000

Student belongings

£15,000

Policy Documents

Specialist Insurance – Key FactsSpecialist Insurance – Policy Terms

As well as offering all of the cover options mentioned in the other policy options from John Lewis, Specialist Home Insurance also offers these unique cover options for your home and family:

  • Cover for multiple homes, including properties outside of the UK
  • An excess waiver that waives the policy’s standard excess of £250 on claims of more than £10,000
  • Unlimited contents and buildings cover (separate limits apply per item or per claim)
  • Unique trauma cover following violent crimes, affording £500 worth of counselling, £1,000 to cover temporary accommodation, and £15,000 to put towards improving home security or moving to a new home
  • Limited cover for the belongings of guests and domestic staff that occupy an insured property
  • Cover for the hiring of legal professionals and related legal expenses for all cases pertaining to personal injury, clinical negligence etc. relating to the insured property
  • Cover for fatal injuries and disabilities, paying out a maximum of £100,000 for the death of a partner or to modify the home to accommodate a newly acquired permanent disability
  • Extended replacement cover paying up to 115% of the sum insured for a damaged item that has increased in value beyond what it was insured for.

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Additional Information about John Lewis Insurance

 

Exclusions

Each type of cover has its own specific exclusions outlined in your policy terms and conditions. In addition, John Lewis has exclusions that apply to all of their Home Insurance policies.

  • Wear and tear: any damages caused by normal usage, natural ageing, or in the normal course of maintenance.
  • Defective construction or design: Damages as a result of an item’s poor design or build.
  • Existing or deliberate damage: Damage that existed prior to taking out your policy or damage caused deliberately.
  • Illegal activities: Any damages or loss caused as a result of the building or item being used for illegal activities.
  • Rot: Any damage or loss caused by rot, regardless of whether the rot is directly or indirectly caused by any other cover.
  • Date change and computer virus: Any direct or indirect loss or damage caused by malfunctioning equipment, which includes computers and any items insured that contain a microchip.
  • Pollution or contamination: Any damage or loss associated with pollution or contamination, including radioactive contamination, which was not the result of an intentional act.
  • Sonic Bangs: Any loss, damage or expense of any kind caused by pressure waves from aircraft.
  • Terrorism and War risks: Damage, loss, liability, or cost of any kind caused directly or indirectly from or in connection to acts of terrorism, war, invasion or revolution.
 

Additional Cover & Services

No Claims Discount Protection

Normally if you make a claim, you would lose 3 years of your no claims discount and need to build it back up. However, by adding this protection to your policy, you needn’t lose your entire no claims discount. With this protection, you will be able to make one claim in a 3 year period and your no claims discount will not be affected. For any other claims you make during these 3 years, your no claims discount will be reduced by 2 years per claim.

Claiming or using the following additional services will not affect your no claims bonus

24 hour emergency service

24 hour home emergency service is optional or included in some policies. Call when you encounter an emergency at home and contact the service to receive guidance on how to deal with the emergency and organise a tradesperson. You’re covered up to repairs up to £500 / £1,000 / £1,500. If you need to make a claim for a home emergency, the service will try to get a repairman to your home as soon as possible to prevent further damages to your home

Identity Theft Cover

Receive cover of up to £50,000 in the event of identity fraud. This will cover the cost administration fees, loss of earnings, telephone and postal expenses, and the notarising of fraud affidavits.

Legal Expenses

You are covered for up to £100,000 for legal fees and professional mediation relating to personal injury, consumer protection residential rights, employment and tax. You can also call a legal advice team offered as a complimentary services.

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REVIEWS
EXCELLENT
4.92 / 5 Average
1547 Reviews
R Steer
Overall Rating
Josh, Nick & Sam helped me set up PHI & Life insurance when I set up my own company. The application process wasn't straight forward due to my medical history, but the team made everything as simple as possible.
C Ash
Overall Rating
I have not started my health cover yet, bus so far the introduction has been very efficient and speedy.
G White
Overall Rating
Clear and concise information
D Muirhead
Overall Rating
Excellent personal service from Matthew Giles, made sure we received a tailor made quote that ideally suited our requirements as a family
S Walker
Overall Rating
Great service, independent advice, not pushy and very consultative. I would have no hesitation in recommending.