{"id":3546,"date":"2024-08-20T08:04:37","date_gmt":"2024-08-20T07:04:37","guid":{"rendered":"https:\/\/www.drewberryinsurance.co.uk\/my\/support\/?post_type=article&#038;p=3546"},"modified":"2024-08-20T08:04:37","modified_gmt":"2024-08-20T07:04:37","slug":"my-employees-activation-code-has-expired-what-do-i-do","status":"publish","type":"article","link":"https:\/\/www.drewberryinsurance.co.uk\/my\/support\/article\/my-employees-activation-code-has-expired-what-do-i-do\/","title":{"rendered":"My Employee\u2019s Activation Code Has Expired, What Do I Do?"},"content":{"rendered":"<p><strong>Here\u2019s what happens if an employee has an expired activation code and needs a new one \ud83d\udcf2<\/strong><\/p>\n<hr \/>\n<p>Activation codes expire after 7 days. If an employee&#8217;s activation code has expired because they haven&#8217;t logged into their account within this time frame, a new code will be automatically sent to them via email. This is triggered as soon as the code expiries.<\/p>\n<p><strong>NOTE<\/strong>: Make sure the employee checks their email when they realise they need a new code. Otherwise, it will expire again and a new code will be necessary.<\/p>\n<p>If you need any further support, please email <a href=\"mailto:help@drewberry.co.uk\">help@drewberry.co.uk<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here\u2019s what happens if an employee has an expired activation code and needs a new one \ud83d\udcf2 Activation codes expire after 7 days. If an employee&#8217;s activation code has expired because they haven&#8217;t logged into their account within this time frame, a new code will be automatically sent to them via email. This is triggered &#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","article-category":[62],"article-tag":[],"class_list":["post-3546","article","type-article","status-publish","format-standard","hentry","article-category-admin-faqs"],"_links":{"self":[{"href":"https:\/\/www.drewberryinsurance.co.uk\/my\/support\/wp-json\/wp\/v2\/article\/3546","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.drewberryinsurance.co.uk\/my\/support\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/www.drewberryinsurance.co.uk\/my\/support\/wp-json\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/www.drewberryinsurance.co.uk\/my\/support\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.drewberryinsurance.co.uk\/my\/support\/wp-json\/wp\/v2\/comments?post=3546"}],"version-history":[{"count":5,"href":"https:\/\/www.drewberryinsurance.co.uk\/my\/support\/wp-json\/wp\/v2\/article\/3546\/revisions"}],"predecessor-version":[{"id":3661,"href":"https:\/\/www.drewberryinsurance.co.uk\/my\/support\/wp-json\/wp\/v2\/article\/3546\/revisions\/3661"}],"wp:attachment":[{"href":"https:\/\/www.drewberryinsurance.co.uk\/my\/support\/wp-json\/wp\/v2\/media?parent=3546"}],"wp:term":[{"taxonomy":"article-category","embeddable":true,"href":"https:\/\/www.drewberryinsurance.co.uk\/my\/support\/wp-json\/wp\/v2\/article-category?post=3546"},{"taxonomy":"article-tag","embeddable":true,"href":"https:\/\/www.drewberryinsurance.co.uk\/my\/support\/wp-json\/wp\/v2\/article-tag?post=3546"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}